Last Updated: April 2026

At ZIVFY, we prioritize the security and confidentiality of your personal data and proprietary designs. This Privacy Policy outlines our rigorous standards for collecting, processing, and safeguarding your information in compliance with international data protection regulations (including GDPR and CCPA).

1. Information Collection

1.1 Personal Data: We collect information essential for transaction fulfillment, including your full name, business email, shipping address, and contact telephone number. 1.2 Asset Collection: As a bespoke manufacturing service, we collect and process the artwork, logos, and design files uploaded by you for production purposes. 1.3 Automated Data: Our systems may automatically collect technical data such as IP addresses, browser types, and usage patterns via cookies to optimize your browsing experience.

2. Use of Information

2.1 Order Fulfillment: Your data is used exclusively to process inquiries (e.g., Sample Kit requests), manufacture customized products, and manage logistics. 2.2 Communication: We utilize your contact details to provide order status updates and respond to technical consultations. 2.3 Marketing: You will only receive promotional materials if you have explicitly opted-in. You retain the right to unsubscribe at any time.

3. Artwork Retention and Storage (12-Month Policy)

3.1 Retention Period: To facilitate efficient re-ordering and consistent quality control, ZIVFY will securely store your digital design assets for a period of twelve (12) months from the date of your most recent order. 3.2 Deletion: Upon the expiration of this 12-month period, or upon your formal written request, ZIVFY will permanently purge these files from our active production servers, unless otherwise required by legal hold. 3.3 Non-Disclosure: ZIVFY warrants that your proprietary designs will never be shared, sold, or utilized for third-party marketing without your prior written consent.

4. Third-Party Data Disclosure

4.1 Service Providers: We share necessary data (address and contact info) with our verified logistics partners (DHL, FedEx, UPS) and secure payment gateways to complete your transaction. 4.2 Legal Compliance: We may disclose information if required by law, regulation, or legal process to protect the rights and safety of ZIVFY and our clients.

5. Data Security and Cross-Border Transfer

5.1 Security Measures: We employ industry-standard SSL encryption and secure server protocols to prevent unauthorized access or data breaches. 5.2 International Transfer: As ZIVFY operates globally, your data may be transferred to and processed in jurisdictions outside of your country of residence. By using our services, you consent to such cross-border transfers under protected conditions.

6. Your Rights and Control

6.1 Access and Correction: You have the right to request access to, or correction of, your personal information stored in our database. 6.2 The Right to be Forgotten: You may request the total deletion of your personal data and design history at any time, subject to the fulfillment of pending contractual obligations.

For any inquiries regarding your privacy or data security, please contact our Data Compliance Team at hello@zivfy.com or via WhatsApp at +86 180 7164 6080