Welcome to ZIVFY. By accessing our website and initiating a purchase, the Customer (“you”) agrees to be bound by the following professional terms and conditions.

1. Color Accuracy and Technical Standards

1.1 Industry Standards: ZIVFY utilizes high-grade Standard Commercial CMYK Printing processes. The Customer acknowledges that on-screen representations (RGB) and physical print (CMYK) utilize different color spectrums. A visual variance within 10% is considered an acceptable industry tolerance and shall not be deemed a manufacturing defect. 1.2 Premium Spot Color Matching: Should the Customer require absolute color precision for brand consistency, a formal request for Pantone Matching System (PMS) Services must be initiated during the quotation phase. 1.3 Default Acceptance: In the absence of a specific request for Spot Color Matching, the Customer is deemed to have accepted standard commercial color variances across different substrates and batches.

2. Proofing and Production Authorization

2.1 Final Digital Proof: The Customer assumes full legal responsibility for the final review of the Digital Proof. This includes, but is not limited to: typographical errors, grammatical inaccuracies, image resolution, and layout positioning. 2.2 Irrevocability: Once the Customer has provided formal approval of the proof, the order enters an automated production queue. ZIVFY shall not be liable for any errors present in the Customer-approved file, and no reprints or refunds will be issued for such occurrences.2.3 Production Commencement: The official production lead time shall only commence upon the receipt of formal, written approval of the Digital Proof from the Customer. 2.4 Customer-Induced Delays: ZIVFY is not responsible for shipping delays resulting from the Customer’s failure to approve proofs in a timely manner. Any delay in the approval process will result in a day-for-day extension of the estimated delivery date.

3. Physical Tolerances and Quantity Variance

3.1 Cutting Tolerance: Due to the mechanical nature of bespoke finishing, a physical cutting tolerance of ±1mm is applicable to all customized products. 3.2 Quantity Fluctuation: For bulk manufacturing, a production variance of ±5% is standard. In the event of a minor shortfall, ZIVFY will issue a pro-rata refund for the missing units. However, such variance does not entitle the Customer to a full refund or a complimentary press re-run.

4. Intellectual Property and Indemnification

4.1 Content Warranty: The Customer warrants that all artwork, trademarks, and content provided for printing are either owned by the Customer or used with valid legal authorization. 4.2 Indemnification: The Customer agrees to indemnify and hold ZIVFY harmless against any legal claims, damages, or expenses (including attorney fees) arising from the infringement of third-party intellectual property rights contained within the Customer’s provided materials.

5. Limitation of Liability

5.1 Maximum Liability: The total liability of ZIVFY for any claim arising from a transaction shall not exceed the total amount actually paid by the Customer for the specific order in question. 5.2 Indirect Loss Disclaimer: ZIVFY shall not be held liable for any consequential, indirect, or incidental damages, including but not limited to loss of business, loss of profits, or expenses incurred due to shipping delays or product discrepancies.

6. Governing Law and Jurisdiction

6.1 Dispute Resolution: Any disputes arising from the use of this website or the purchase of products shall first be resolved through amicable negotiation. 6.2 Jurisdiction: Failing a negotiated settlement, any legal action shall be exclusively governed by the laws of the jurisdiction where ZIVFY is registered (P.R. China), and both parties submit to the exclusive jurisdiction of the courts therein.